Managed Services portfolios represent the most complex set of capabilities in a technology provider's portfolios. In order to build and maintain a continually updated set of offers in your portfolio, what are the most vital and useful offer-related processes, roles, tools and KPIs that can help drive better outcomes? Please join Jeff Connolly, TSIA’s Senior Director of Research for Managed Services, for this 2 hour interactive session, where we will work together to identify the top organizational capabilities that help drive better outcomes in Managed Services Offer Management. You must watch the pre-recorded explainer video prior to joining this session so that you will be able to collaborate with your peers to develop and prioritize the most useful practices we are collectively utilizing to grow our businesses.
Tracks: Business Challenge Accelerator, Managed Services