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During this short burst session, you will hear from executives at Nikon Precision and Swisslog how they are using smart, connected products to move beyond the device itself and using data analytics to optimize the entire service delivery across all channels. Topics will include: insights on connecting products and the building of the data model at Nikon Precision, and the Swisslog roll out of remote monitoring systems, and the benefits of proactive support on total service delivery costs.
Presented By:
VP Research, Field Services, TSIA
VP, Field Operations, Swisslog
SVP, Engineering Services and Customer Support, Nikon Precision
Publish Date: May 2, 2017
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor