About TSIA
Senior Leadership
Research Team
Advisory Board
Partner with TSIA
Diversity, Equity, and Inclusion
TSIA Giving Program
Customer Growth and Renewal
Customer Success
Education Services
Expand Selling
Field Services
Managed Services
Professional Services
Service Offer Management
Subscription Sales
Support Services
XaaS Channel Optimization
XaaS Product Management
Membership
Pricing
Advisory Services
XaaS Speaking Engagements
STAR Awards
Become a Member
Resource Library
Webinars
TSIA Blog
Podcast
Research Polls
TSIA Books
Digital Transformation
COVID-19 Resource Center
Why TSIA
Our Data
Our Community
Outcomes
CONFERENCE
BLOG
If you believe you are seeing this message in error, please let us know.
Ask about TSIA membership to access.
Already a TSIA Member? Sign In.
During this short burst session, you will hear from executives at Nikon Precision and Swisslog how they are using smart, connected products to move beyond the device itself and using data analytics to optimize the entire service delivery across all channels. Topics will include: insights on connecting products and the building of the data model at Nikon Precision, and the Swisslog roll out of remote monitoring systems, and the benefits of proactive support on total service delivery costs.
Presented By:
VP Research, Field Services, TSIA
VP, Field Operations, Swisslog
SVP, Engineering Services and Customer Support, Nikon Precision
Publish Date: May 2, 2017
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor