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The days of building a “one size fits all” renewal sales engine is obsolete. The traditional Renewal Rate KPI is losing relevance. It’s not enough today to manage generally optimized operations while segments of the business are blind spots and leaking revenue. Join Jack Johnson, VP Research, for TSIA’s Service Revenue Generation Practice to explore what companies are doing in the next level of optimizing renewal sales through purpose-built Renewal Success Plays and Segmented Renewal Rate KPIs.
VP, Service Revenue Generation Research, TSIA
Publish Date: October 22, 2019
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.