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Forecasting when, where and how many people to hire with the right skills to meet the business objectives 6-12+ month out isn’t easy, but the outcome is well worth the effort. Capacity planning and forecasting is the business process focused on having the right people in the right place at the right time to meet your business objects. Effective capacity planning and forecasting requires a certain level of process maturity and adoption. This session will use the TSIA capability framework to tease apart process maturing using the capacity planning process as a use case. You will learn:
The TSIA capability assessment framework
Techniques to assess your resource management and capacity planning/forecasting readiness
Director, Professional Services Research & Operational Best Practices, TSIA
Publish Date: May 8, 2019
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.