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Conference Presentation

Next Generation Capacity Planning Through Great User Experiences & AI

This report is for Professional Services members only

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Attend this session to hear how to leverage: AI to deliver improved capacity planning, great user experiences to improve resource skills profile data and calendar accuracy, and custom algorithms to drive auto assignment of resources to roles. During this session participants will hear some success stories and lessons learned from the Microsoft Services journey and have an opportunity to see a demo of the skills profile capture process used in Microsoft Services.

Tracks: Interactive Breakout, Professional Services

Presented By:

Publish Date: December 10, 2020

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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