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Conference Presentation

My Path From Customer Success Leader to the C-Suite and Beyond

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Traditionally, the most common path to CEO was through sales. Thats changing now with the growth of SaaS and subscription, as companies increasingly recognize the critical role that customer centricity and post-purchase customer experience play in fueling retention and growth. Wendi Sturgis recently joined cleverbridge as CEO and will share her journey from customer success leader to Chief Customer Officer to CEO and corporate boards. Earlier in her career, Wendi had a more limited aspiration until a mentor challenged her with the question of why not become a CEO? Wendi will share lessons from her journey that each of us can apply in our own careers, and how to build successful and diverse teams along the way.

Presented By:

Wendi Sturgis

CEO, cleverbridge

Mari Cross

SVP, Global Services and Success, Confluent

Publish Date: May 27, 2022

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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