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Conference Presentation

Monetizing and Converging Customer Success in the Subscription World

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Everywhere you look, subscription models have become the norm – from your monthly supply of coffee to your ever-expanding library of streaming media. The technology services industry is no different. Technology leaders expect to receive greater value, convenience, and an improved experience consuming technology services.

Presented By:

Engel Martin

Sr. Director, Customer Success, BMC Software

Publish Date: October 19, 2021

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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