Partner with TSIA
Diversity, Equity, and Inclusion
TSIA Giving Program
Customer Growth and Renewal
Service Offer Management
XaaS Channel Optimization
XaaS Product Management
XaaS Speaking Engagements
Become a Member
COVID-19 Resource Center
If you believe you are seeing this message in error,
please let us know.
Ask about TSIA membership to access.
Already a TSIA Member? Sign In.
The power of analytics has been widely hailed as a key differentiator in delivering better decisions faster. Yet, many organizations continue to struggle with wading through the ever-increasing dearth of information generated by Big Data. In response, Ciena's Professional Services team has developed a service offering that eliminates the guess work, investment and potential frustration associated with attempting to go it alone. Leveraging automation, machine learning and visualization, analytics as a service cuts through mountains of data, simplifying the process and allowing customers to achieve outcomes more quickly and with increased reliability.
In this session, Ciena's Professional Services Product Manager, Brian Ruffner, Director of Global Network Evolution, Marc-Antoine de Santis, and Director of Services Marketing, Pamela Morgan will relate the journey behind this initiative and the commercialization process that led to a new stream of recurring professional services revenue.
Sr. Advisor, Services Product Line Management, Ciena
Global Network Evolution Leader, Network Transformation Solutions, Ciena
Director, Services Marketing, Ciena
Publish Date: May 3, 2017
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.