Knowledge management (KM) can sometimes mistakenly take the form of a mandate from executive leaders. In this session, you will learn how important it is to create a movement for knowledge management with insight provided on proven techniques that have worked to increase knowledge management, the importance of phases in creating your KM roadmap, relevancy, and strategic planning for the success you will have with KM. Speaker Chris Holm is a KMI certified manager who has led KM at Ellucian for many years with success. Join him as he provides those starting out and those already well underway with tips, tricks, and insights into the world of KM.