Conference Presentation

Keynote: Staying Ahead of the Disruption Curve

This report is for XaaS Product Management members only

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In a high-growth subscription model, the pressure to stay ahead of the disruption curve can be a driving force for innovation or extinction. Still, the greatest protection of market share is a delighted customer, something HubSpot’s product team is passionate to deliver. Every interaction, from software to support, is an opportunity to understand the customer's greatest problems and design a better path to the customer outcome. Get the best practices for cross-functional customer growth to find the signal in the noise and generate continuous customer delight.

Presented By:

Christopher O'Donnell

VP Product Management, HubSpot

Publish Date: July 30, 2018

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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