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Why should Customer Success be Product Management’s new best friend? Join this session to hear from Gainsight’s Product Management VPs, Denise Stokowski and Minh Phan, on their cross-team engagements and practices. You’ll learn from their discoveries of the essential ingredients for this critical partnership and what sets the XaaS product manager apart in the quest to drive product adoption and mitigate customer churn.
Presented By:
VP, Product Management, Gainsight
Sr. Director Product Management, Gainsight
Publish Date: October 26, 2018
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor