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Conference Presentation

Is Your Plan Part of THE Plan? Aligning and Executing Service Strategy

This report is for Field Services members only

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As service lines converge to drive customer outcomes, planning that was once siloed must not be aligned in lock step to drive customer outcomes. How do we align the organization? Why do these plans fail? Once we align, how do we execute the plan and measure it? We will we discuss the steps needed for a successful alignment and transformation of your organization. This business challenge accelerator session will bring industry leaders together in a collaborative session to identify practices, technology, and skills for a more efficient service delivery model.

Tracks: Business Challenge Accelerator, Field Services, Industrial Equipment

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Publish Date: December 10, 2020

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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