Conference Presentation

Interactive Session - Three Tactics to Consider When Designing Service Offers

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A dedicated session for those who design, build and launch service portfolios. Join Jodie Paxton, Sr. Director of Research at TSIA and John D'Addario, Director of Customer Success at PTC for an interactive workshop with your peers discussing how the transition to XaaS has impacted the service portfolio. We'll combine our expertise as a community and dig deep on three tactics to consider when designing service subscription plans:

  • Service attributes to consider
  • Using credits and points
  • Leveraging the role of marketing

Presented By:

Jodie Paxton

Sr. Director, Service Revenue Generation Research, TSIA

Publish Date: October 19, 2018

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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