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Conference Presentation

HR Block is Transforming Sales, Service and Support Through Real-Time Web Technologies Like ScreenMee

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Learn more about their journey from a Sr. Architect in conversation with ScreenMeet. In this session, we will share the digital transformation journey of a key ScreenMeet client, HR Block. Dan Cahoon, HR Block Sr. Architect, will discuss the history and background of the external forces prior to Covid that had been driving HR Block towards a digital-first experience. Then, he will detail the post-Covid acceleration that HR Block undertook in conjunction with ScreenMeet. Ben Lilienthal, ScreenMeet CEO, will provide his perspective on how ScreenMeet’s real-time platform was able to quickly help HR Block become digital first.

Tracks: Service Revenue Generation, Subscription Sales, Support Services, Technology Solution Session

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Publish Date: December 10, 2020

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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