Conference Presentation

How VMware is Reinventing Support to Decrease Customer Effort and Increase Growth

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VMware's software forms a digital foundation that enables our customers to deliver apps, services and experiences. Our future growth depends on our ability to deliver this complex architecture "on-premise" and in the Cloud, as well as new technologies that delight our customers. Our customers depend on Global Services to help them implement, manage, maintain and maximize their investment. In this session, you will learn how VMware is reinventing support by leveraging technology and the principles of customer success to give our customers an effortless experience.

Presented By:

Alexa Erjavic

Sr. Director, Customer Solutions, VMware

Publish Date: October 17, 2018

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