Conference Presentation

Generating Sales Leads Through Services Touchpoints

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TSIA member companies who utilize their services teams to generate sales leads with existing customers are generating tens of millions of dollars in qualified pipeline. They are doing so without compromising the core mission of services as trusted advisor or seeing decreases in their core metrics. This session will look at the best practices for generating upsell and cross-sell opportunities, including compensation, systems, and culture, and give tips on how to get started with Expand Selling lead generation at your company.

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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