Conference Presentation

Evolving Managed Services Through Automation

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The rewards of automation in Managed Services are exponential and compelling. So are the risks and pitfalls. As Managed Services customers demand the faster resolutions, predictable change results, and lower operational costs promised by automation, many organizations struggle with where to invest, and how to maximize the impact and maintenance of Managed Services automations.  Join Cisco Managed Services Architects Matt Engle and James Tuddenham for this enlightening discussion to learn about how automation is evolving Managed Services. Topics include: Prioritizing automation opportunities to maximize business outcomesBuilding an automation foundation to deliver and scale agility in operationsAssembling the right team to lead the wayRapid library creation through DevOps and machine learningMeasuring automations to maximize the impactManaging service automationsCommon pitfalls when creating your automation strategy 

Presented By:

Matt Engle

Architect, Cisco Systems

James Tuddenham

Architect, Cisco Systems

Publish Date: October 22, 2019

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