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Conference Presentation

Employee Experience or Customer Experience_ Which Comes First? Does One Inform the Other?

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As the saying goes, "happy employees make happy customers.” In this session we will explore customer and employee outcomes that are part of the overall F5 digital transformation strategy.

Presented By:

Laurel Poertner

Director, Knowledge Services, F5

Publish Date: October 20, 2021

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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