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Conference Presentation
Digital Success, the Next Frontier: How PTC Is Scaling through Digital Success Management
While much of the industry is maturing high- and low-touch strategies, tech-touch customer success remains "the next frontier" as an effective strategy to scale while delivering a memorable and high-value digital experience. Hear lessons learned and how digital success plays a strong role in PTC's monetization and segmentation strategies.
Presented By:
Josh Buckley
Sr. Director, Digital Success Management, PTC
Publish Date: May 8, 2019
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