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Conference Presentation

Developing Complete Offers in an XaaS World: The Product and Services Handshake

This report is for Managed Services members only

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Traditionally, technology product managers are most often closely aligned with development, UX, and analytics functions within a technology company, while service portfolio managers are more tightly integrated into the service operations: technical support, consulting, training, managed services, etc. As the technology industry increasingly pivots to XaaS and Outcome-based offers, how can these two historically separate functions come together to create complete XaaS offers?

Please join us for this Networking Coffee Brainstorm Session to discuss: • How can these groups work together more effectively?
• How do we better align on outcomes, processes and interfaces?
• How do we approach value creation and value realization differently (or the same)?
• How do we see our roles evolving in the future?

Tracks: Managed Services, Networking

Presented By:

Publish Date: December 10, 2020

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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