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Conference Presentation

Designing the Delivery Platform of the Future

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As the world continues to accelerate the shift to XaaS models, operations teams are being driven by the four P’s of next gen Delivery: Proactive, Predictive, Prescriptive and Preventative. During this Business Challenge Accelerator Sessions, TSIA will facilitate a discussion on each “P”, the enabling technology and the critical practices to have in place. This is intended to be a heavily interactive sessions of technology experts. Major elements of the discussion will be: Auto Discovery Capabilities IT Service Management platforms ITIL-bases operations AIOps Data Analytics Service Orchestration This session is intended to be an brainstorming exercise for delivery experts and engineers. If you are interested in this topic, and would like to share your expertise with other delivery experts, this is a great session to collaborate, learn and solve business challenges in real time.

Presented By:

George Humphrey

VP and Managing Director, Service & Delivery Research and Advisory, TSIA

Publish Date: May 7, 2021

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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