Conference Presentation

DEBATE - Growing Customer Spending: Who Does What?

This report is for members only

Ask about TSIA membership to access.

Already a TSIA Member? Sign In.

Once a platform is sold to a customer, the journey begins in having that customer renew and expand their subscription spending. Who is best positioned to drive those expand selling opportunities? Is this the sales organization or is this the services organization?

Presented By:

J.B. Wood

President and CEO, TSIA

Riccardo Brizzi


Debbie Dunnam

SVP, WW Services Sales and Global Customer Success, Cisco Systems

Publish Date: October 20, 2014

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.