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Successfully designing, piloting, launching and seeding the market with an innovative and disruptive XaaS product takes a village. Product can’t go it alone. They need aligned and operationally effective cross-team collaborations between Product Management, Engineering, Customer Success, Go to Market (GTM) team, and Marketing to deliver the solutions our customers need. Join Cristina Sanchez Jimenez, Customer Success Manager at Google, as she shares the methods, the alignments, the successes, and lessons learned while capturing interest, executing value realization testing programs, and seeding the initial set of loyal customers for Chronicle, a Google Security Solution.
SaaS Customer Success Manager,
Publish Date: May 27, 2022
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Peg Rodarmel, SVP, Subscription Services, Infor
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