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Conference Presentation

Creating the Customer Hub of the Future With Community

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Too many companies invest in numerous pieces of technology to support their customers yet have no central spot for their customers to gather. Instead, their customers stumble from system to system. This creates a frustrating experience – but there is a better way! Community is the natural centerpiece to build a Customer Hub. Join Adrian Speyer, Head of Community from Higher Logic, as he shares how you can bring your technology stack together for a unified customer first experience. He will explore how marketing, success, product and your whole organization can benefit from this community first approach to drive revenue, reduce cost to serve and have a positive impact on NRR.

Presented By:

Adrian Speyer

Publish Date: May 27, 2022

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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