Conference Presentation

Co-Developing Outcome-Based Service Offerings with Customers

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Are you responsible for bringing outcome-based service offerings to market? Are you looking for ways to do it sooner rather than later? Involving customers in the design process will accelerate the time to market.Creating compelling, innovative services is a daunting task that Service Product Marketers and Service Product Managers face today. Attend this session to hear what salesforce.com has learned from co-developing new outcome-based service offerings in close collaboration with customers. By involving customers in the design process, they were able to go to market faster with these new offerings.This session is a great opportunity to interact with your peers and participate in the knowledge sharing.

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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