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Conference Presentation

Closing Keynote | What I Learned After 84 Leadership Briefings

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From April 2020 to September 2020, Thomas Lah, TSIA’s Executive Director, has been meeting with Executive Teams, Global Service Leaders, and Regional Executives from TSIA member companies. After 80+ of these one hour briefings on the industry trends impacting technology business models, Thomas will share what he has learned from these discussions.

  • What industry trends are already impacting every technology provider?
  • What future industry trends do industry leaders seem to agree will occur?
  • Where are there disagreements?

Tune in to this session to benefit from this unique perspective on the state of the technology industry.
Tracks: Customer Success, Education Services , Expand Selling , Field Services, Keynote, Managed Services, Professional Services, Service Revenue Generation, Subscription Sales, Support Services, XaaS Channel Optimization, XaaS Product Management

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Publish Date: December 10, 2020

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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