From April 2020 to September 2020, Thomas Lah, TSIA’s Executive Director, has been meeting with Executive Teams, Global Service Leaders, and Regional Executives from TSIA member companies. After 80+ of these one hour briefings on the industry trends impacting technology business models, Thomas will share what he has learned from these discussions.
- What industry trends are already impacting every technology provider?
- What future industry trends do industry leaders seem to agree will occur?
- Where are there disagreements?
Tune in to this session to benefit from this unique perspective on the state of the technology industry.
Tracks: Customer Success, Education Services , Expand Selling , Field Services, Keynote, Managed Services, Professional Services, Service Revenue Generation, Subscription Sales, Support Services, XaaS Channel Optimization, XaaS Product Management