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Conference Presentation

Change is Good: The Morphing Service Delivery Model for a Product Centric SaaS Based Software Company

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Having moved from licensed, to licensed/SaaS, to a strictly SaaS based company, Ultimate Software has continued down the path of innovation and growth over its 25 years. Service Delivery has changed along the way to support not only the changing product, but also the changing client. This session will review the steps Services has made over the past 10 years as we continue to build the brand and drive outcome based recurring revenue. We will also take a peek at what the next five years holds for Services, as Ultimate moves toward its goal of $1B in revenue by 2018.

Presented By:

Michael Mearman

VP, Enterprise Delivery, Ultimate Software

Publish Date: May 6, 2016

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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