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Conference Presentation

Building Onboarding Foundations Resulting in Expansions and Renewals

This report is for Customer Success members only

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Join this small group collaborative Networking Coffee Brainstorm Session.
Great companies invest in Onboarding by building a strong foundation that lays the framework to expand their footprint and secure the renewal. • What is the primary focus of onboarding? • What is your #1 onboarding best practice? • How do you lay the foundation to expand your products and services? • What do you do during onboard that can make you predict with accuracy a renewal?

Tracks: Customer Success, Networking

Presented By:

Publish Date: December 10, 2020

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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