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The blending of services and sales is a longer term trend in technology that is now coming to a head a result of industry transformation, technology as a service, the growth in importance of LAER, ARR and the like. How does that land from a PS perspective? What are the common practices in selling PS? What are good practices or best practices? What practices lead to better outcomes from the standpoint of selling professional services? Are trends and patterns changing? In this session, we will share key data points and correlations from the TSIA Professional Services Benchmark study and answer these questions and more.
Distinguished VP, Professional Services Research, TSIA
Director, Professional Services Research & Operational Best Practices, TSIA
Publish Date: May 7, 2018
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.