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Conference Presentation

Are You a Connected Services Organization?

This report is for Professional Services members only

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Disconnected services, systems, data, and people make it harder to meet your goals. If you can relate, you may be losing revenue, diminishing customer experiences, and putting more pressure on profits margins. What should you do about it? Ask yourself, are you connected to your company strategy? Are you connecting your sales with opportunity planning? Are you providing client work in the way that best works for them? Are you connected to customer success to ensure adoption and retention? In this session, learn what it means to be a connected services organization, why it’s important, and few steps you can take to make confident connections.

Presented By:

Dave Blumhorst

Publish Date: June 8, 2022

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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