Conference Presentation

10 Ways to Deliver Better Service for Equipment Manufacturers

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As business models within enterprise IT, , and medical equipment industries are being redefined, equipment manufacturers need to continually improve their service delivery and offer development to defend and grow a key company revenue stream. In this session, the Top 10 ways to deliver better service will be shared in the following areas: Service delivery optimization Spare parts, logistics, and supply chain Preventive and predictive maintenance Differentiated support and maintenance offer development Improving customer outcomes This Power Hour is for any company that needs to manage installation, service, repairs of systems or equipment, located on the property of clients, rather than on company property.

Presented By:

Vele Galovski

VP, Field Services Research, TSIA

Publish Date: October 22, 2019

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