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As business models within enterprise IT, , and medical equipment industries are being redefined, equipment manufacturers need to continually improve their service delivery and offer development to defend and grow a key company revenue stream. In this session, the Top 10 ways to deliver better service will be shared in the following areas: Service delivery optimization Spare parts, logistics, and supply chain Preventive and predictive maintenance Differentiated support and maintenance offer development Improving customer outcomes This Power Hour is for any company that needs to manage installation, service, repairs of systems or equipment, located on the property of clients, rather than on company property.
VP, Field Services Research, TSIA
Publish Date: October 22, 2019
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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