Partner with TSIA
Diversity, Equity, and Inclusion
TSIA Giving Program
Customer Growth and Renewal
Service Offer Management
XaaS Channel Optimization
XaaS Product Management
XaaS Speaking Engagements
Become a Member
COVID-19 Resource Center
If you believe you are seeing this message in error,
please let us know.
Ask about TSIA membership to access.
Already a TSIA Member? Sign In.
Vocera, which provides communication and workflow solutions for the health care industry, needed a professional services solution that could meet the demands of the company’s growth. The Professional Services team at Vocera was growing fast - and feeling the growing pains of disparate delivery systems, slow billing processes, and challenging SOX compliance processes. The team needed systems and processes that matched their level of service. Leo Lovely, Director of Professional Services at Vocera, will share how he and the team unified their professional services platform with Planview while gaining efficiency, consistency, and new insights into their professional services business. This digitization of their services business then enabled them to quickly pivot to remote delivery when Covid struck, and will lead to a seamless transition to the post-Covid world of work.
Publish Date: October 29, 2021
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.