Conference Presentation

Training: It's Not Just for Go-Live Anymore

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Are you struggling with customer adoption and outcomes? Are your implementations as efficient and effective as they could be? Are you still training your customers at go live? In this session, we'll explore the art and science behind training customers during their implementation journey (and beyond) and how just a few minor changes to the training process can have major, lasting impacts on the long-term success of your customers.

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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