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Changes in Information Technology (IT) are disruptive to business and IT organizations in particular. The disruptive changes being wrought in enterprise IT today are driving major shifts in the way IT products and services are purchased and delivered. Technology spend is shifting from the information technology organization into the line of business. This shift, combined with a further commoditization of product and the proliferation of cloud services is driving solution providers to change their approach to demand generation and service delivery. In this new model there is an increased emphasis on the client business outcomes, a partnering approach – to include creative, results aligned pricing – and delivery excellence. In this presentation, John will explore some of the changes driving client behavior, as well as some thoughts around how to change technique and focus to align the services organization to this new reality – before it actually gets here.
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.