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Growing customers successfully is mission-critical to growing your organization. Services has a real opportunity to drive customer-centric values and culture as a result of this paradigm shift. Technology with tightly integrated solutions becomes a key enabler, as it provides a single source of customer visibility that allows companies to make strategic decisions and often change how they operate in order to grow.
In this engaging and interactive session, Chad Wolf discusses why his services organization has made the paradigm shift, why growing customer relationships is a strategic imperative, and how services is leading the transformation.
In this session you will learn:
Sr. Vice President, Global Services, Verint Systems
GM, PSA Applications, FinancialForce.com
Publish Date: October 20, 2015
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.