Conference Presentation

The Journey to Outcome-Based Service Offer Development

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Calling all service marketers, service product managers, and service portfolio managers: We are all in a unique place on the journey toward creating service offers that connect with customer business value in new and powerful ways. Join Parijat Sharma, director of customer success, products, at Salesforce, and Julia Stegman, vice president, research, at TSIA, for an interactive discussion to learn from your peers and share your experiences. 


TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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