In the subscription economy, we deliver value to our customers the VMware Way - through consistent and repeatable processes, and at scale. In this session, Mary-Beth Donovan will showcase how VMware accelerates their customer's value realization through application of standard frameworks and processes to enable consumption of our products and portfolio. By the end of this session you will have an understanding of how the frameworks of Success Pathways, Success Plans, Health Scorecards, when applied together, drive proactive and prescriptive customer health management towards achievement of our customer's desired outcomes.