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Conference Presentation

The Education Subscription Playbook: Creating the Right Infrastructure to Drive Customer Value

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Not sure what Education Subscription data you should be measuring to improve customer experience? Join Nicole Moses, Global Director of Education at Informatica and Brad Pierce, President of Education Services Group, and, as they share their recent experience driving customer value through subscription. 

You’ll learn:

  • What data should be on your dashboard 
  • How to leverage LMS data 
  • How to guide users toward a great Customer Experience 
  • Where you can automate the process 
  • How to tackle the consumption challenge 
  • And more!


Presented By:

Brad Pierce

President, Education Services Group

Publish Date: October 18, 2016

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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