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Are you a Services or Customer Success executive who has responsibility for both renewal and growth? Are you a sales leader who wants to learn about new and innovative ways to grow your accounts while keeping the customers you already have? This session will give you important insights into the things your company has to do in order to retain and grow recurring revenue from your existing customers. Using TSIA’s LAER customer engagement model as the framework for the discussion, we will show you how the expansion and renewal motions not only serve to benefit each other but work together for the betterment of your company and the customer as well.
Sponsored by Freshworks.
VP & Managing Director - Revenue Research, TSIA
Publish Date: May 5, 2021
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.