This content is currently only available to TSIA members.

If you believe you are seeing this message in error,
please let us know.

Conference Presentation

Technology Adoption: The Human Factor

This report is for Customer Success members only

Ask about TSIA membership to access.

Already a TSIA Member? Sign In.

Professional services delivery teams are always looking for ways to differentiate themselves from the competition. Innovative thinking, the right technology and streamlined operations are important ingredients, but not enough to guarantee success in the future. Smart business leaders know that creating a better, more meaningful experience for their clients starts with their workforce. Providing the right tools to make work easier and team members more productive will be reflected in the experience your customers have. Having an engaged team is where the war will be won. Join Melissa Korzun, TeleTracking’s Managing Director of Services Strategy and Operations, to learn how TeleTracking is leveraging modern technology to transform the user experience. Making work easier decreases cognitive loads, increases efficiencies and improves the lives of its employees and clients, helping people do what they do best, even better.

Presented By:

Melissa Korzun

Publish Date: May 27, 2022

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.