Technology Adoption: The Human Factor

Professional services delivery teams are always looking for ways to differentiate themselves from the competition. Innovative thinking, the right technology and streamlined operations are important ingredients, but not enough to guarantee success in the future. Smart business leaders know that creating a better, more meaningful experience for their clients starts with their workforce. Providing the right tools to make work easier and team members more productive will be reflected in the experience your customers have. Having an engaged team is where the war will be won. Join Melissa Korzun, TeleTracking’s Managing Director of Services Strategy and Operations, to learn how TeleTracking is leveraging modern technology to transform the user experience. Making work easier decreases cognitive loads, increases efficiencies and improves the lives of its employees and clients, helping people do what they do best, even better.