Attend this session to learn how you can deliver great customer experiences every time by bringing the power of the whole company to serve the customer. Experiences are more than just touchpoints. Hear from Sheri Kahn, VP, Customer Workflow & Industry Solutions at ServiceNow, how transforming customer operations will have significant impact on the bottom line – and the brand. Demo vignettes will show how the ServiceNow platform improves experiences for customers, agents, employees, and field service teams.
In-Person attendees can watch this session on-demand.