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Forcepoint Technical Learning Services (TLS) used five key steps to lead their digital transformation. Two years ago, all training content was presented in multi-day instructor led events. In 2019, to prepare training content for a product still in development, the team shifted to creating micro-learning explainer videos. These videos proved exceedingly popular for internal and external audiences, and the TLS strategy moved to digital first! As the Digital Strategist, Andrea Seal helped develop the steps to guide each team’s shift from in-person training to reusable digital objects. These steps include identifying the content that should be digitally captured (in small units, like Cheerios or Legos), using the best method to capture each object (videos or Hack Stacks, etc.), determining the relationships between the content objects (taxonomy), examining measurables and evaluation methods, and making the multiple connections to larger training products (stringing the Cheerios, or building with Legos).
Technical Learning Services Digital Strategist, Forcepoint
Publish Date: May 6, 2021
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