Conference Presentation

ServiceSource Case Study: Customer Success Managers Should Be Selling!

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Customer Success teams are key to building a consultative selling muscle in any organization. Customer Success teams are often the customer’s trusted advisors who understand their needs and offer matching solutions, so why not enable them to optimize acquisition and expansion revenue channels? ServiceSource brings an industry-tested matrix to help you move forward confidently with your customer-centric selling strategy around this controversial topic. 

 

Presented By:

Tony Brucha

VP, Customer Success, ServiceSource

Publish Date: May 9, 2018

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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