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Conference Presentation

Services Engineering Tips and Tricks

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Increasingly, successful XaaS is about the XaaS providers’ ability to get the services motions right so that they maximize customer adoption and customer value. This puts the “Services Engineering” function right in the crosshairs. No longer can creating and managing a services offer portfolio be an afterthought or someone’s part time job. And there are clear best practices surrounding this whole part of the value chain. TSIA will put some of this on the table during our coffee session, but we (and your peers) really want to hear from you. What’s working? What are the landmines to avoid? What are the best ways to integrate the services offer motion with the overall offer development life cycle? What questions do YOU have on this topic. Join the coffee session and be part of the answer.

Presented By:

Bo Di Muccio

Distinguished VP, Professional Services Research, TSIA

Dave Young

Sr. Director, Professional Services Research, TSIA

Publish Date: May 6, 2021

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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