Conference Presentation

Scaling a Global Services Business Focused on Customer Outcomes

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A collaborative and more transparent partnership is formed with your customers by moving from a transactional sales model that focuses on cost take-outs to a comprehensive value-based discussion around the outcomes that matter most to your customer, such as security, productivity, and employee engagement. We will share how using industry-specific benchmarks and tailored analytics will differentiate your organization and result in a shorter sales cycle, reduced discounting, shorter refresh cycles, and an improved customer experience.

Presented By:

Vinicius David

Senior Director, HP Device as a Service, HP

Publish Date: October 17, 2018

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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