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Conference Presentation

Rightsourcing Customer Success

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Salesforce's evolution in Customer Success meets today's business needs: double-digit number of products and acquisitions, industry-specialized solutions, and significant growth of customers with multi-cloud implementations. From high-touch to digital-first, a dynamic precision engagements strategy has enabled Salesforce to deliver success at scale, for every customer. Join Reena Bhatia, COO of Global Customer Success, to learn how Salesforce delivers the right resource, at the right time, to the right customer, in order to deliver on customer goals and drive repeatable outcomes.

Presented By:

Deborah Lucas

VP, Success Strategy & Analytics, Salesforce

Publish Date: May 27, 2022

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Peg Rodarmel, SVP, Subscription Services, Infor

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