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Conference Presentation

Rethinking Utilization: 3 Strategies to Improve Profitability

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Service leaders responsible for on-site work know that labor utilization is a critical component of profitability. But over-focusing on utilization can result in lost revenue and hampered growth. Industry veteran and Field Nation VP of Business Development, Steve Salmon has spent hundreds of hours speaking with service leaders to learn how they are evolving their thinking beyond utilization to maximize revenue and expand margins. In this session, Steve will discuss the myths surrounding utilization, its true impact on P&L, and the question you should be asking to win more deals at a healthy profit. You’ll learn: The misleading link between utilization and profitability and what you should focus on instead Why focusing on revenue efficiency improves profitability and win rate 3 strategies you can implement today to maximize your revenue per tech

Presented By:

Steve Salmon

VP, Business Development, Field Nation

Publish Date: May 6, 2021

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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