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Pre-paid accounts, as provided via training credit programs, foster an easy buy – easy sell purchase option. Easy for the customer because a credit program does not require the customer to know a specific number of students to be trained, nor does it require the customer to know the specific content needed, to make a training purchase. Easy for the salesperson, for the same reasons. It does not require knowing a specific quantity of students to be trained and then applying that quantity against a specific course SKU(s) to book the order. There are, however, many considerations in formulating a training unit/credit program. How are credits managed globally? How is the value of a credit set? Should credits be discounted, if above a certain quantity are bought? And so on… This presentation will provide an overview of typical implementations of prepaid training programs and discuss common issues, pitfalls and best practices.
VP, Global Education Services, Red Hat
Publish Date: October 22, 2019
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.