Conference Presentation

Pre-Paid Training Accounts: Making Sense of Training Unit and Learning Credit Programs

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Pre-paid accounts, as provided via training credit programs, foster an easy buy – easy sell purchase option. Easy for the customer because a credit program does not require the customer to know a specific number of students to be trained, nor does it require the customer to know the specific content needed, to make a training purchase. Easy for the salesperson, for the same reasons. It does not require knowing a specific quantity of students to be trained and then applying that quantity against a specific course SKU(s) to book the order. There are, however, many considerations in formulating a training unit/credit program. How are credits managed globally? How is the value of a credit set? Should credits be discounted, if above a certain quantity are bought? And so on…  This presentation will provide an overview of typical implementations of prepaid training programs and discuss common issues, pitfalls and best practices. 

Presented By:

Ken Goetz

VP, Global Education Services, Red Hat

Publish Date: October 22, 2019

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