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The majority of technology companies conduct business in many countries around the world. As global companies, we strive for consistency and scale by deploying common practices wherever possible. However, cultural norms do affect business norms. In this panel session, we'll be discussing and debating how far globally consistent practices can be applied, and under what conditions local adaptions are appropriate. Join us for this panel discussion where we will be discussing the balance between global consistency and local adaptation on the following topics: Support offering design Attaching new support contracts Renewing support contracts Discussions will include China, Korea, Japan, Eastern Europe versus Western Europe, and more. Bring your questions for the panel!
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.