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In the old days, “professional services engineering” amounted to determining the cost to deliver an hour or day or a week of consulting and then positioning custom scope, T&M SOWs to customers. That was then, this is now. Though significant pockets of this kind activity remain, the industry has philsophically and operationally moved to a far more sophisticated approach to engineering professional services. How are leading edge PS organizations creating, curating and managing portfolios of outcome based and value based services? What do the best performing tech companies do to seamlessly integrate PS offers with other services and the core technology? What new tools and capabilities are required to move beyond “the old days” into the current state of the art where we effectively maximizing customer value and outcomes? Join our panel of industry experts from Salesforce, Google LLC and SAP to learn more.
Publish Date: October 29, 2021
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.